Privacy policy

Last updated: 28 September 2026

What we collect and why

When you place an order or contact us, we collect your name, billing and delivery address, email address, phone number, and order details. We need this information to process your order, deliver it, handle returns, and provide customer support.

If you sign up for our newsletter, we also use your email address to send you updates about Purevelat. You can unsubscribe at any time by clicking the link at the bottom of any email.

Who we share it with

We share only what is necessary with:

  • Delivery carriers (to deliver your parcel)

  • Payment providers (to process your payment)

  • IT service providers (to host and maintain our website)

We do not sell your personal data.

Cookies

Our website uses cookies to keep your cart working, remember your preferences, and understand how visitors use the site. You can manage cookies in your browser settings. If you block all cookies, some parts of the site may not work properly.

Your rights

You can ask to access, correct, or delete your personal data. To make a request, email info@purevelat.com with the subject line "Data Request." If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the French data protection authority, CNIL

Data retention

Order and invoice records are kept for 10 years from the date of purchase, as required by French accounting and tax rules. If you unsubscribe from our newsletter, we remove your email from our marketing list. Cookie data is retained for the periods stated in our cookie notice.

Security

All pages on our website use HTTPS encryption.